Shipping Policy

Last updated: April 28, 2026

At ButaHome, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy carefully.


1. Shipping Locations

We currently ship primarily to customers within the United States.


2. Processing Time

All orders are processed within 1–3 business days (Monday to Friday).

Orders are not processed on weekends or public holidays.


3. Delivery Time

Estimated delivery time for orders within the United States is:

7–12 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, and external factors.


4. Shipping Cost

We offer Free Shipping on all orders within the United States.


5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 1–3 business days to update after shipment.


6. Shipping Delays

While we strive to deliver orders on time, delays may occur due to:

  • High demand periods
  • Carrier delays
  • Customs processing
  • Weather conditions or unforeseen circumstances

We are not responsible for delays caused by third-party shipping carriers.


7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, we are not responsible for lost or delayed shipments.


8. Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

  • Please check with neighbors or your local courier
  • Contact the shipping carrier directly

We are not responsible for lost or stolen packages once they are marked as delivered.


9. Multiple Shipments

In some cases, orders may be shipped separately depending on product availability.

You may receive multiple tracking numbers.


10. Contact Information

If you have any questions regarding your order, please contact us:

📧 support@butahome.store

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